Withdraw an information request item
KYB Remediation
Withdraw an information request item
Withdraws one item. The cancel is soft: the row stays with a canceled_at stamp so the audit thread records that the officer withdrew the ask. Its field (or its document group) is re-locked immediately, and when it was the last unanswered item of a sent round the case returns to review.
A value the applicant already saved is not rolled back — withdrawing the ask is not a request to revert, and the change shows up in the dashboard’s was-to-now attributed to them.
DELETE
Withdraw an information request item